Whether in the office or in personal life, ongoing conflict can lead to massive decreases in performance and morale.
This course has been crafted to solve the problems conflict can create and show you how to effectively recognise them, sometimes even before they begin.
Using the tried and true methods of the skilled, social negotiator will give you the confidence to navigate any encounter.
You will learn:
- How to resolve conflict with meetings.
- How to negotiate a resolution to the conflict.
- Strategies for effective conflict resolution.
How to successfully resolve conflicts in ways that are satisfactory to all parties is a skill that will serve you and your work for a life-time.